Frequently asked questions
How do I care for my Holtrow jewelry?
Minimal care needed! Simply rinse with water after swimming or heavy sweating and pat dry. Avoid harsh chemicals. Store in a dry place to keep that fresh-from-the-box shine.
Are your pieces hypoallergenic?
Absolutely. Our jewelry is nickel-free, lead-free, and cadmium-free, making it safe for sensitive skin.
Is your jewelry waterproof and suitable for daily wear?
Yes! All Holtrow pieces are made to live with you 24/7 — shower, swim, workout, or sleep. Our durable plating and materials resist water, sweat, and chlorine without fading or tarnishing.
What makes Holtrow jewelry different from regular fashion jewelry?
Holtrow pieces are demi-fine jewelry designed for everyday wear. Crafted with 18K gold plating over high-quality bases, premium freshwater pearls, and shells — they’re waterproof, tarnish-resistant, and hypoallergenic so you never have to take them off.
What is the return policy?
We offer 30-day hassle-free returns on unworn items in original packaging. If it doesn’t feel perfect, send it back for a full refund or exchange — return shipping is at the customer’s expense unless the item arrives faulty or incorrect. Your satisfaction is our priority.