Shipping policy

Every Holtrow order ships with tracking. You'll get your tracking number by email as soon as your order leaves us.

Shipping rates

Tracked Shipping (5–10 business days): $9.99 on orders under $125. Free on orders of $125 or more.

Priority Dispatch (5–10 business days): your order is packed and sent first. $16.99 on orders under $125, or $9.99 on orders of $125 or more.

Your shipping options and the exact cost are shown at checkout before you pay.

Holtrow Pulse to the United States

Holtrow Pulse orders to the United States ship from our US warehouse and usually arrive in 3–5 business days, at the same rates.

If your order contains items that ship from different locations, they may arrive in separate parcels, each with its own tracking number.

Shipping Protection

Shipping Protection ($4.99) can be added in your cart. If a protected parcel is lost or stolen, including a parcel marked delivered that never reached you, we'll reship your order free of charge. Parcels that arrive damaged are covered on every order. Full details are in our Returns & Warranty policy.

Address and delivery

Please check your shipping address at checkout. If you spot a mistake, email us straight away and we'll do our best to correct it before your order ships.